Frequently asked questions


How much is a physiotherapy home visit?

In order to tell you how much we will charge to deliver you a physiotherapy service in the community, we need to know a few things about you first.

  • Where you live
  • The condition you are seeking treatment for
  • What funding model you wish to access services withWe want to be as affordable and transparent as possible when charging for our services. Our clients access funding for our services from a range of programs such as NDIS, Private Health Insurance,  Home Care Packages, Commonwealth Home Support, DVA etc.

    Each of those programs have different funding models and have different administrative requirements.

    For example some have travel time included in their price guide, and others don’t. Some allow only for 30 minute appointments, while others allow for 60 or 90 minute appointments. Some require us to write a report and fax it to GPs or case managers after every appointment, and others have no reporting requirements at all.

    Please call us to discuss your individual circumstances and we will be able to tell you upfront what the cost of your physiotherapy services will be.



Are you still offering services during the COVID-19 pandemic?


  • Yes Next Step Physio is still providing a home visiting physiotherapy service, however are group exercise classes have been paused.We’ve completed the Department of Health training module on COVID-19 and pay attention to the ever changing landscape during this pandemic.
    We’ve implemented additional infection control procedures to manage risk of transmission, and are well equipped with personal protective equipment. Do not hesitate to ask your physiotherapist to wear a mask when they enter your home. Similarly, we support our staff taking all additional precautions that they feel are warranted to protect themselves.  If your physio needs get particularly close to your face during the course of your treatment, such as when helping you to stand up, your physio may choose to wear a mask.

Do I need a doctor’s referral to see a physio?


No, but we always appreciate correspondence from your GP.
If you are considering joining exercise classes and you have any medical conditions that may be affected by exercise, you should discuss it with your GP or specialist first.

If you ask your doctor for advice about attending a general exercise class they may assume that the class is too vigorous for you.  It is best to show your GP or Specialist a Next Step Physio brochure or direct them to the website so that they can understand that the class is delivered by a rehabilitation physio, that it is based on the best available evidence and that it can be modified to your condition.


Do I need a 1:1 appointment before starting classes?


Any clients with a complex medical history or pain with normal movement require an initial 1:1 consultation with the physiotherapist.

For all other classes, it is still ideal to have a 1:1 consultation first, but we can appreciate that this cost is prohibitive to some. If you walk independently, you have no pain with normal movement and you can get on and off the floor without help, you can choose to start a class without scheduling a initial 1:1 consultation.

With your background information from your intake form, the physiotherapist can observe you in the group exercise environment and form an assessment of your strengths, weaknesses and modifications required.


How do I book a free trial class?


To try your first class for free, email us at or phone us on (07) 30402119 to discuss the suitability of the class and to confirm that there is space available for you in the class.


What should I bring to classes?


  • A water bottle
  • Comfortable clothing and shoes with good grip
  • Any emergency medications you may need e.g. inhaler for asthma
  • If it is your first class, please bring your completed intake form  or come to the class 5 minutes early to complete a copy on the day.


Where are you located?


Because we need a lot more space for exercise than a clinic can offer, we hire no-frills community venues and gym classrooms by the hour.

Grange Bowls Club (79 Sellheim Street, Grange QLD)


Quany’s Gym (104 Norman St, East Brisbane, QLD).